There are many QA tools available. At ACE we have adopted the approach of a simple yet extremely effective tool for conducting QA’s of businesses. Called the Shewhart Cycle (also known as the PDCA Cycle), it was developed by Dr. W. Edwards Deming, a 20th-century American management consultant who named the tool after his associate, Walter A. Shewhart. These steps are repeated to ensure that the process is being evaluated and improved on a constant basis.

This cycle for quality assurance consists of the following four steps:

1. Plan
2. Do
3. Check
4. Act

These steps are repeated to ensure that the process is being evaluated and improved on a constant basis.

A diagrammatical view of our process:

 

plan-copy-copy

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